Reviews
State Farm® Agent Matt Morris
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Shan M
November 3, 2026
"It’s the personalized customer service for me. I appreciate feeling valued. Every conversation with Matthew Townsend leaves me feeling like a priority customer, and that really makes a difference."
We responded:
"Thank you, Shan! I'm really glad to hear that our personalized service makes you feel valued and prioritized. Matt and the team are dedicated to making every interaction meaningful. We appreciate your feedback and support! Let us know if we can help with anything else."
Noah Moss
October 30, 2026
"I worked with Zach, he walked me through every step of my insurance experience and even worked with me when my home buying experience got complicated. Would recommend every time!"
We responded:
"Noah, thank you for taking the time to leave us a review! I'm happy to hear that Zach was able to guide you through the insurance process and assist during your home buying journey. We appreciate your recommendation and are here if you need anything else!"
Tammy Rhoades
October 29, 2026
"Great to work with. Even took own personal time away from office to answer any questions I had."
We responded:
"Tammy, thank you for sharing your feedback with us! I'm glad to hear that you found our service beneficial and that we were able to address your inquiries. We're always available to assist you if you have any further questions!"
Jerilyn Stevens
October 27, 2026
"Matt Morris did an excellent job helping me transfer my auto insurance. He was able to get me better coverage for half the price I was paying. We were able to handle everything over the phone with no problems.
He has won me over as a lifelong customer!!!
I definitely recommend anyone looking for insurance coverage to contact him.
Thank you so much Matt!!!"
We responded:
"Thank you, Jerilyn! I'm happy to hear that the process of transferring your auto insurance went smoothly and that you're satisfied with the coverage and pricing. It's great to have you as part of our office family. Don't hesitate to reach out if you need anything!"
Kent Vinson
October 27, 2026
"Matthew was easy to work with, had great customer service and quick responses! Most importantly, we added a 3rd driver and our rates were cheaper than what we were paying previously for 2. They have a great team!"
We responded:
"Kent, thank you for taking the time to leave us a review! I'm happy to hear that the process was easy and that you're satisfied with the service and rates. We strive to provide great service and it's wonderful to know our team delivered. Let us know if we can help with anything else!"
Abraham Beard
October 27, 2026
"10/10 if I could super easy and helpful"
We responded:
"Abraham, for your review! We're glad you found our service helpful. We appreciate your support!"
Devon Childers
October 21, 2026
"I worked with Zach and he did a phenomenal job and saved me a lot of money on my car insurance."
We responded:
"Devon, thank you for taking the time to leave us a review! I'm happy to hear that Zach was able to help you save on your insurance. We're glad to have you with us. Feel free to reach out if you need anything else!"
Takevia King
September 24, 2026
"Just amazing…get help explaining everything, best quotes and advice on everything"
We responded:
"Thank you, Takevia! I'm happy to hear that you found our explanations and advice helpful. It's great to know we could provide you with the best quotes and guidance. Let us know if we can help with anything else!"
David Crawford
September 24, 2026
"Bundle – Bundle Bundle and save, make sure you bundle in the right place! Bundle your legs, bundle your arms, bundle your whole body and save with State Farms!
Purchasing a new home brings about the times when most check their policies for updates or changes. I had the opportunity to work with one of the best agents at State Farm that the industry has to offer. Immediately from the introduction, Matt Townsend made himself personable and professional in character. I was paying my homeowners, auto and motorcycle to an agency I’ll call US**. I thought for years that I was getting the best price possible for my 1700 sq ft home, so I inquired them for a quote on the new 2400 sq. ft. home. When I got the quote back it was so ridiculous it made me question everything! I then called another agency that I’ll call, Framers. They framed up a quote the was beautiful at the onset until I looked at the details. I thought…. Framers should be ashamed of themselves! There was literally no comprehensive and collision protection defaulted for my vehicles. As I began to enter those numbers - I thought Awful… Then comes the online quote from State Farm that was under a microscope. The closer I looked…. The more I liked it! Then I called… Matt Townsend at State Farm is a listener that stops when the customer speaks! He gave me his best educated opinion on several occasions that left me feeling fitted with a policy that was tailored to my needs. All in all, I got the current home and the new home insured at about 2/3 the cost of what I was paying previously. This is significant and worthy of warning/sharing with anyone that has not checked your policies on Home and autos with Matt Townsend at Matthew Morris State Farm Agency! Between my vehicles, closing and sell dates and 2 different addresses he kept the data straight and got it all right! Give Matt Townsend a call and keep those ever increasing policies out of your life!"
We responded:
"Thank you for taking the time to leave us such a detailed review, David! I'm really happy to hear that Matt Townsend was able to provide you with a policy that fits your needs and helped you save on your insurance. It's great to know that you felt listened to and that everything was handled smoothly during your transition to a new home. We appreciate your recommendation and are glad to have you with us. Feel free to reach out if you need anything else!"
Grace McCraney
September 22, 2026
"We have been with State Farm for as long as I can remember. Matt and Ms. Sharon has always been so helpful and friendly!"
We responded:
"Grace, thank you for taking the time to leave us a review! I'm glad to know you've had such a positive experience with our office over the years. We truly appreciate your loyalty and support. Let us know if we can help with anything else!"
Bradley Ruple
August 24, 2026
"Ask for Zach Alderson. He was great to work with."
We responded:
"That is wonderful to hear, Bradley! Knowing that Zach provided such dedicated, attentive care while setting up your home insurance policy makes me incredibly proud. Thank you for taking a moment to post your review and recommend him to our local Little Rock community!"
Erick Martinez
July 29, 2026
"I had a great experience working with Matthew Townsend at State Farm. He’s always friendly, welcomes you with a smile, and takes the time to help. He’s always looking for ways to save you money while making sure you have the right coverage for your needs. His customer service is excellent, and he genuinely cares. If you visit this agency, be sure to ask for Matthew T."
We responded:
"Thank you, Erick! I'm really happy to hear about your positive experience with Matthew Townsend. It's great to know he made you feel welcome and took the time to ensure you have the right coverage while keeping costs in mind. We appreciate your kind words about his excellent customer service. Let us know if we can help with anything else!"
Laura Donovan
July 29, 2026
"Great people and service!"
We responded:
"Laura, thank you for the 5 stars! I'm happy to hear you enjoyed our service and found our team great to work with. We're always here if you need anything else!"
zack Sokora
July 28, 2026
"Great team. Very helpful and responsive."
We responded:
"Hey, Zack! Our team is deeply honored by your review. Providing helpful, quick, and attentive communication whenever you reach out is what we aim for every day. Thank you so much for taking a moment to share your feedback with us!"
christina pilkington
July 14, 2026
"I am pleased with the assistance I got in updating my home and auto insurance. This group is on top of things and tell you exactly what you need to consider when changing coverage. Very pleased with their timeliness, answers to questions and I saved $$$. Thanks so much! I’ll be recommending this team to my family and friends! Thanks!"
We responded:
"Christina, thank you for taking the time to leave us a review! I'm happy to hear that you found our team helpful in updating your insurance. It's great to know that our guidance and timely responses made a difference for you. We appreciate your recommendations to family and friends. We're always here if you need anything else!"
Rosie Snowden
July 6, 2026
"The agent was very helpful in helping me get good home and car insurance."
We responded:
"Rosie, thank you for taking the time to leave us a review! I'm happy to hear that you found our assistance helpful in securing your insurance. We're here to make the process as smooth as possible. Let us know if we can help with anything else!"
Jimmie Debray
July 6, 2026
"Fantastic people up there."
We responded:
"Jimmie, thank you for the 5 stars! I'm happy to hear you think so highly of our team. We appreciate your support!"
Jay Ferrell
June 30, 2026
"Matt is the man! From the first contact, he was helpful and prompt with his responses. I was 3 days away from renewing my policy with my old carrier and Matt reached out shortly after requesting an online quote and saved me $100+ on my auto insurance! (In this economy?!) He has also been really informative on other coverages that could be added to my policy to ensure I’m getting the best deals he can offer. Really appreciative of Matt’s help and HIGHLY recommend you reach out to him for your insurance needs."
We responded:
"Jay, thank you for taking the time to leave us a review! I'm really happy to hear that I could help you save on your insurance and provide information on additional coverages. Your recommendation means a lot to me. We're always here if you need anything else!"
Becky Cummings
June 29, 2026
"We switched because we saved over $100 on car insurance!
Zach, our agent, is knowledgeable, friendly and makes you feel comfortable about your insurance decisions. He just makes it easy!"
We responded:
"Thank you for your review, Becky! I'm glad to hear that Zach was able to help you save on your car insurance and make the process easy and comfortable. We appreciate your kind words and are happy to have you with us. Let us know if we can help with anything else!"
Dale Powell
June 29, 2026
"Mason was great to work with to help us get new homeowners insurance. He was very thorough and explained everything in easy to understand terms. Highly recommend!"
We responded:
"Dale, I'm glad to hear Mason was able to assist you with your homeowners insurance and make the process clear and straightforward. We appreciate your recommendation and are here if you need anything else!"
Skylar Smith
June 19, 2026
"Very helpful & the place to go"
We responded:
"We love seeing feedback like yours, Skylar! Thanks so much for taking a moment to leave your support for our Little Rock State Farm team."
jerry martin
June 15, 2026
"Matt is one of the greatest people. Then, I've worked with easy to get along with easy to talk with. He's helped my needs. It has wonderful prices. I would refer him to anybody that needs insurance. Thank you and keep up the good work"
We responded:
"Thank you, Jerry! I'm really happy to hear that you've had such a positive experience with us. It's great to know that you find our prices wonderful and that you feel comfortable referring us to others. We appreciate your support!"
Corrie Mulder
June 10, 2026
"They managed my request for a quote and change expertly"
We responded:
"Corrie, thank you for taking the time to leave us a review! I'm happy to hear that we could expertly handle your request for a quote and change. We always aim to provide top-notch service. Let us know if we can help with anything else!"
Eliz-mari Aarloo
May 28, 2026
"Excellent service."
We responded:
"Eliz-mari, thank you for taking the time to leave us a review! I'm happy to hear you received excellent service from our office. We appreciate your support!"
Preston
May 26, 2026
"Matt Morris excellent agents. He have good bedside manners. He helped my wife and I, with car insurance and homeowners insurance at a reasonable rate! I feel greeeat!!"
We responded:
"Hey Preston, thank you for taking the time to leave us a review! I'm happy to hear that you and your wife had a great experience with our office and found the insurance rates reasonable. We're here to make the process as smooth as possible. We appreciate your support!"